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Telephone 021 982 7484

Address: 34 Gemini Street, Brackenfell, 7560, Cape Town

Customer Survey

QUALITY OF QUOTE, OFFICE SUPPORT, PRODUCT, SERVICE & GENERAL

QUESTIONS: PLEASE SELECT AS FOLLOWS: UNHAPPY (0-2) / HAPPY (4-5)
Did you receive our quotes in time? *
Are our costs competitive? *
Are our telephones answered efficiently? *
Are the appropriate staff available when you call? *
How efficiently are our sales orders expedited? *
How do you rate the quality of our products compared with our competitors? *
Do you receive sufficient data on our test certificates? *

SUGGESTIONS FOR IMPROVEMENT / COMPLEMENTS / COMMENTS

Are our staff polite on the telephone? *
Are our products manufactured and/or repaired to your satisfaction? *
Terms of Service *
Is our turn-around time acceptable? *
Are your delivery dates on time? *
How do you evaluate our Safety on Tools and General *
Turnstile *
Do you require additional visits of our staff at your premises to discuss your technical requirements? *
Are you aware of our latest machining capabilities? *